This is just a quick post to let you all know that the helpdesk has been moved.

We’re in the process of simplifying the TekkTonix brand and websites to make it much easier to navigate around and get support. We’ve released that back when we set up TekkTonix, we tried to hard to have everything and be all things, and in the end this just diluted our focus and used up our time on things that didn’t ultimately warrant it. It’s much better to go with the principle “less is more”. So, we are going through a big shake up to make everything simpler and easier for both us and you, our users. And this begins with the helpdesk…

The helpdesk is now integrated with the TekkTonix customer/affiliate portal (https://tekktonix.com/hq/), and so your existing TekkTonix username and password can be used to login and create support tickets inside the TekkTonix portal. In fact, even if you don’t have TekkTonix account, you can still use the helpdesk to quickly and easily submit a ticket to us.

To use the new support helpdesk simply either navigate to the helpdesk form itself:

https://tekktonix.com/hq/help/helpticket.html

…or simply login to the TekkTonix customer/affiliate portal and click the menu item “Account” and then click “My Support Tickets” – Easy!

If you have tickets in the old helpdesk, you’ll be unable to access them now as the hepdesk has been closed. So, please open a new ticket at the new helpdesk for all future contact. If you need to get something from an old ticket in the old helpdesk, we do still have access to it, so we can always retrieve info/data for you if you contact us and let us know what you’re looking for.

Lastly, we’d just like to thank you for your patience while we go through these changes, and keep a look out for some updates to TekkTonix and DupeFree Pro in the not to distant future!

Cheers,
Mike

As you can see on the hompage, there are a number of planned add-on modules. However, we can’t develop them all at the same time. So, to make sure we get your most favored add-on modules released to you first, we need your help…

To instantly increase the development priority of the planned add-on module you want the most, simply place your vote below.

Voting only takes a second and gives you a chance to get the add-on module that interests YOU, sooner than the rest!

Be sure to read the short descriptions for each planned add-on module before placing your vote below. Thanks!

*** POLL NOW CLOSED – THANKS FOR VOTING! *** 

Note: There is a poll embedded within this post, please visit the site to participate in this post’s poll.

Planned Add-On Module Descriptions:

Bugs fixes in this update:

• Visual Editor: Common words table now updates correctly with all words present in the article windows.
• Article Importing: When trying to import an MS Word doc file that is not a true MS Word 97-2003 .doc file, DFP now displays an error message to show that the doc file isn’t of the correct format. Note: MS Word .docx files are not compatible with DFP. In order to import a docx Word document, you need to convert it to a Word 97-2003 .doc file which can be done by saving it as this format from with MS Word or by using some software tools online to convert the files.
• DFP Window Resizing Issue: The main DFP window was shrinking on each load making the interface smaller on each run. DFP should now maintain the correct same window size from the previous run.
• Online Check: When the “Random” sentence selection button is repeatedly pressed it stops functioning. This is now fixed and the “Random” button should work consistently regardless of frequent clicking.

This is just the begining of some great updates and releases for 2012, so keep a look out for what’s coming in the months ahead!

Thanks to everyone for your comments and feedback so far, it’s a great help. And please do keep sending in your suggestions :)

We hope you all are having a great start to 2012!

If you are a current DFP v2 user, or if you become a new DFP user before the end of December, we’d like to give you the chance to get a completely FREE additional DupeFree Pro license! (a free license to the Visual Editor [Core Module] - currently selling for $59!)

Many of you work with freelancers, virtual assistants or use more than one computer, so we felt giving you a chance to get a free additional license to install DFP elsewhere at the same time would be of a much more significant benefit to you than just another freebie download.

However, as this is a really big offering on our part, we would really like your help at the same time. So we’ve made this offer more of an “exchange”… But don’t worry, it’s super easy and quick to get your free additional DFP license…

In order to qualify for this fantastic offer, simply submit your testimonial for DupeFree Pro v2 via the testimonials page before the end of December.

Yep, it’s really that easy – Submit your DFP testimonial via our simple submission form and get a free additional DFP license! You’ll then be able to install DFP on another PC, temporarily move a license to an employee, freelance worker or VA, all while you continue to use your own copy!

If you don’t need an additional DFP license, we are happy to give you a free add-on module of your choice for your current DFP license instead. Just let us know which you would prefer in your helpdesk ticket after submitting your testimonial and we’ll make it happen for you.

IMPORTANT: **Testimonial Requirements**
To ensure your testimonial qualifies for this special offer, please submit a testimonial that properly demonstrates how DFP v2 has helped or benefited you in some way – preferably in at least 100 words or so. Please also include a head shot photo if possible. Single-sentence, spammy submissions, consisting of no value will be rejected. Please don’t worry though, we aren’t expecting 1000 word essays or anything like that, just a good honest decent testimonial demonstrating how you use DFP v2 and how it has helped you in some way. And if you submit something above and beyond what we expect, we may even be a bit more generous with our offering to you

But wait!… there’s more!!…

In the giving spirit of Christmas, we’ve decided to make this offer even sweeter for you…

Our testimonial submission form can accept video submissions. If you decide to submit a video testimonial we will throw in a free Add-On Module license of your choice on top of the free Visual Editor [Core Module] license!! – this adds up to a real value of $98!

This is a fantastic offer which we likely won’t repeat again, at least not for quite some time. We’ve had a great start to DFP v2 and really appreciate everyone who has gotten DFP during this early beta stage, so this is our way of saying “thank you and happy holidays!”

So, if you are a current user, or if you become a new DFP user before the end of 2011, submit your testimonial before the end of December to get your free additional DFP license! … And if you would like to also get a free Add-On Module included, be sure to make your testimonial a video testimonial – it’s very easy, a webcam and YouTube is all you need.

Important: Once you’ve submitted your testimonial, let us know at the helpdesk so we can verify it and get you setup with your free additional DFP license and/or Add-On Module.

Jump on over to the testimonials page now and submit your testimonial via the easy to use form:

>>>> http://www.dupefreepro.com/testimonials <<<<

If you have any questions or are unsure about anything, just ask in the comments section below, or grab us at the helpdesk.

On a side note – we have some exciting things planned for DupeFree Pro in the new year so keep on the look out for what’s coming!

From myself and the DupeFree Pro team, we all wish you…

Special Offer Terms: By entering your testimonial you are agreeing to the terms of this special offer. The decision whether a testimonial qualifies for the offer is made by the DupeFree Pro staff and is final. The free DFP core and add-on module licenses are not exchangeable for anything else. The free additional DFP license is linked to your existing DFP license and a cancellation of your existing license would result in the additional license being canceled as well.

The reason? …Google’s series of updates dubbed “Panda”.

In fact 12% of websites were negatively effected as a result, and this even included heavy-hitters such as Ezinearticles.com.

Unique content is more important than ever since these Google Panda updates. However, there are many other factors you need to consider in order to keep your website rankings safe.

The good news is we’ve obtained PLR’s rights to a fantastic little report which explains exactly how to work with these changes to stay afloat. Having PLR rights to the report means we can give it to you as a free extra bonus with DupeFree Pro! Just login to the members area to download your free copy.

This report will help you learn exactly what you need to do in order to get your sites to rank well in the search engines after Google’s big updates. This report will show you:

• Essential information that will help you rank well in the search engines.
• Clues as to what to focus on and what is a waste of time.
• How to “repair” your sites if your rankings and earnings have suffered.
• Exactly how the Panda updates have changed the game.
• Create an action plan that will give you the success you want.
• Search engine optimization strategies that will work – right now.

Jump on over to the members area and download your free copy of SEO After Panda.

Cheers,
Mike